Furiends Veterinary Clinic

What people say on Google

1. ★★★★★ 5/5
   

   Kevin Gerard 6 months ago

   We recently brought our two kittens in for their neutering and spaying procedures at Furiends Veterinary Clinic, and we are extremely pleased with the level of care provided. From the start, nothing felt transactional. The team was warm, attentive, and genuinely invested in our pets’ well-being. Dr Kitty took the time to clearly explain every step of the process, including pre- and post-procedure care. Wr appreciated that she was patient, detailed, and never made us feel like she was simply going through the motions. Her professionalism and sincerity gave us complete confidence that our kittens were in safe hands. Overall, the experience was seamless and reassuring. I would highly recommend Furiends Veterinary Clinic to any pet owner looking for a clinic that prioritises compassion, clarity, and quality care.

2. ★★★★★ 5/5
   

   Abirami Sri 6 months ago

   This vet is the best..! Everyone in there are very kind and genuinely care for everyone's pet. They are knowledgeable and professional. I have been bringing my cats here for 2 to 3 years, from annual check up to spaying surgery etc everything went smooth. They always respond whatsapp enquiry and also remind me about my furkids appointment when the date is nearing. Dr Genevieve Lim knows how to manage my cats, check what is needed according to their age. She advice clearly and in detailed. My cats loves her too 🤭 they are not so paranoid around her. I know because had super bad experiences with previous vets where my cats went crazy. And financial wise, this vet is still in affordable range. Thank you very much for making all the visits smooth and comfortable for my furkids!

3. ★★★★★ 1/5
   

   J 4 months ago

   **Attached are photos from October 2024 and a photo taken today 26 January 2026. Over a year later, no fur grown on the injury site that Dr Kitty and her team has caused. In October 2024, I brought my cat in for a blood test (this is my 2nd visit) with Dr Kitty Huang. She shaved my cat's neck and told me the mark was “just a slight abrasion". A day later, I discovered raw, exposed skin with blood and pus clearly caused by overly aggressive shaving with blunt blades. My cat is mild and timid, and we’ve never had issues at any of her previous vet visits, so this was extremely alarming. When I called the clinic immediately to ask what happened, instead of acknowledging the problem, they questioned why I “sent the photos days late” and why I “didn’t bring her back immediately.” There was zero ownership of the mistake until I repeatedly insisted that the injury was caused by their grossly negligent handling and that they needed to take responsibility. Only then did they offer some medication and a “free check,” and even then the apology felt more forced than genuine. Despite calling them first, I still brought my cat to another vet to have the wound properly treated out of pocket because I genuinely did not trust the clinic that caused the injury in the first place. I did accept the medication they offered, and to their credit, they sent it over promptly. I also agree with other reviewers about Dr Kitty’s bedside manner. When discussing FIV/FIP, the delivery was incredibly tactless and blunt, immediately jumping to shortened lifespan and mortality with no empathy. Vets may be used to these cases, but owners aren’t, and the way information is delivered matters. We’ve since moved on to another vet entirely. We only tried Furiends because our long-time vet retired and a fosterer recommended them, but the experience was disappointing. Have not returned since the incident. Do not recommend this vet.